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Contact us

If you have any question please feel free to email us in English to, We will respond to you within a couple of hours. If you send us a message in Japanese, it maybe takes more long time for us to reply you. are very sorry for the inconvenience.


Chat Live

You also can contact us through our Chat Live. We mainly provide Chat Live in English. Our Chat Live operator (Japanese) also try to be online from PM 6:00 to 8:00 TOK every day, in the meanwhile the Chat Live button appears in Japanese. Otherwise, the Live Help button appears in English, our staff members just only provide Chat Live in English.

If you have any question please feel free to click the Chat Live button on the bottom of the web pages to chat with our Chat Live staff member when he/she be online.

Although our Chat Live operator is not always online, but our website shopping cart is directly linked to our cell phone. Thus we can instantly receive your order notification via our cell phone when you complete your order at

Live Help
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